What is Outpatient Recovery?

Outpatient care is a service for patients who do not need to be hospitalised but may still need medical investigations and or procedures. Some procedures are minor and do not require a hospital stay, there are also medical treatments, such as chemotherapy, that do not require hospitalisation.

Also, people often need to fit a prosthesis which is made and fitted and then they need time and therapy to adjust to said new prosthesis before returning home.

The need for Outpatient Care:

In South Africa, renowned specialists attract individuals from across the globe seeking their expert advice. For those in such circumstances, finding suitable accommodations during appointments, consultations, investigations, and procedures becomes essential.

The need to travel for medical aid arises when such specialised assistance is unavailable in one’s home country.

Additionally, individuals undergoing challenging treatments may face difficulties in daily tasks, while others find their medical complexities overwhelming and require support.

Some lack assistance and support at home, and certain patients may need help commuting to various consultations and appointments.

Furthermore, navigating interactions with doctors and deciphering complex medical terms can be daunting for many, necessitating a supportive hand and gentle guidance.

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Our Approach

At our Hospitality Lodges, we meticulously design a personalised recovery plan for each guest, fostering an environment of support by equipping you with the necessary tools to comprehend and navigate your situation. We recognise that there may be moments when you feel unequipped to handle situations alone or make complex medical decisions. Our dedicated team places paramount importance on ensuring that every individual feels heard and supported, tailoring assistance to their unique circumstances.

Our primary objective is to familiarise ourselves with your needs and wishes, guiding you through your entire recovery journey. Upon your arrival, we assist in settling you into your room, taking the time to understand your requirements for a sense of control and ease throughout the recovery process. Our experienced team oversees vital checks, schedules treatments, and addresses ablution needs. Crucially, we prioritise treating you with kindness, dignity, and compassion, recognising that genuine recovery extends beyond the physical to encompass emotional and psychological well-being.

In matters of nutrition, we ensure adequate fluid intake and offer excellent meals designed to inspire energy. A readily available call button ensures 24/7 assistance, aiming to eliminate anxiousness and prevent feelings of isolation. Our overarching goal is to create an environment where you never feel alone or vulnerable.

We have witnessed firsthand that recovery is significantly enhanced when guests feel secure, loved, and in control. With no restrictive visiting hours or schedules, you have the freedom to shape your recovery experience according to your needs and preferences.

What to Expect at our Hospitality Lodges

Our Focus

We focus on you and your loved ones, making sure you get the best possible outcome,
recovery or 24/7 support on your medical journey.

Uniquely patient

You are in control of your routine, your care and your visiting hours. We know this is happening to you and we understand that our role is to make this journey as beautiful as possible for you.

Called to
compassionate care

24/7 care by a team of permanently employed staff members who are honoured to have received a vocation to walk along people who are facing medical challenges

An accommodation solution to your journey

We can provide accommodation and support when you are simply going for tests and having a few consultation through every stage right to your end-of-life accommodation, support and care.

Our Patients are our Passion

All patients seeking care at our Hospitality Lodges can anticipate a seamless booking process, ensuring a compassionate and supportive environment for their journey toward wellness.