Outpatient care is a service for patients who do not need to be hospitalised but may still need medical investigations and or procedures. Some procedures are minor and do not require a hospital stay, there are also medical treatments, such as chemotherapy, that do not require hospitalisation.

Also, people often need to fit a prosthesis which is made and fitted and then they need time and therapy to adjust to said new prosthesis before returning home.

The need for Outpatient Care:

In South Africa, renowned specialists attract individuals from across the globe seeking their expert advice. For those in such circumstances, finding suitable accommodations during appointments, consultations, investigations, and procedures becomes essential.

The need to travel for medical aid arises when such specialised assistance is unavailable in one’s home country.

Additionally, individuals undergoing challenging treatments may face difficulties in daily tasks, while others find their medical complexities overwhelming and require support.

Some lack assistance and support at home, and certain patients may need help commuting to various consultations and appointments.

Furthermore, navigating interactions with doctors and deciphering complex medical terms can be daunting for many, necessitating a supportive hand and gentle guidance.

At our Hospitality Lodges, we meticulously design a personalised recovery plan for each guest, fostering an environment of support by equipping you with the necessary tools to comprehend and navigate your situation. We recognise that there may be moments when you feel unequipped to handle situations alone or make complex medical decisions. Our dedicated team places paramount importance on ensuring that every individual feels heard and supported, tailoring assistance to their unique circumstances.

Our primary objective is to familiarise ourselves with your needs and wishes, guiding you through your entire recovery journey. Upon your arrival, we assist in settling you into your room, taking the time to understand your requirements for a sense of control and ease throughout the recovery process. Our experienced team oversees vital checks, schedules treatments, and addresses ablution needs. Crucially, we prioritise treating you with kindness, dignity, and compassion, recognising that genuine recovery extends beyond the physical to encompass emotional and psychological well-being.

In matters of nutrition, we ensure adequate fluid intake and offer excellent meals designed to inspire energy. A readily available call button ensures 24/7 assistance, aiming to eliminate anxiousness and prevent feelings of isolation. Our overarching goal is to create an environment where you never feel alone or vulnerable.

We have witnessed firsthand that recovery is significantly enhanced when guests feel secure, loved, and in control. With no restrictive visiting hours or schedules, you have the freedom to shape your recovery experience according to your needs and preferences.